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Tickets
Aug 17, 2021 16:21:21 GMT -8
Post by vhalum92 on Aug 17, 2021 16:21:21 GMT -8
Update.... I hung up after waiting on hold for 25 min without an answer. Great customer service.
I just received two separate emails with game tickets and parking ticket links for each game. I click on the link, using my smartphone, and save the tickets to my wallet. No interaction with the app.
I love the idea of the App! There was a time when I the tickets to the Baseball playoff game and we had to turn around and spend 40 min going to back to get them. No more forgetting. We just need to get the kinks worked out of the technology.
Check your email accounts again is my suggestion. There is a work around to avoid the app.
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Tickets
Aug 17, 2021 16:50:14 GMT -8
Post by atownbeaver on Aug 17, 2021 16:50:14 GMT -8
My own update: tickets were auto updated in my app today. From inside the app, it gave me the option to save them to my phone, since I use Gpay. It was a little clunky manually downloading each one, but I have the tickets in my Gpay wallet now. I just hope at the OSU side of things they have the tech ready. There should be NFC scanners there that let me just tap my phone and move on.
If we have a million people trying get their phone screens scanned one at a time, messing around with the screen settings right and and all that... ugh. that will be a nightmare.
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Tickets
Aug 17, 2021 18:27:50 GMT -8
Post by jefframp on Aug 17, 2021 18:27:50 GMT -8
Update.... I hung up after waiting on hold for 25 min without an answer. Great customer service. I just received two separate emails with game tickets and parking ticket links for each game. I click on the link, using my smartphone, and save the tickets to my wallet. No interaction with the app. I love the idea of the App! There was a time when I the tickets to the Baseball playoff game and we had to turn around and spend 40 min going to back to get them. No more forgetting. We just need to get the kinks worked out of the technology. Check your email accounts again is my suggestion. There is a work around to avoid the app. Sounds like your method of getting your tickets was different than atownbeaver's above. Sure hope I get an email with the tickets like you did cuz it sure ain't happening yet for me inside the app. I just realized that my original account with OSU is under the name "Jeffrey S. Ramp" and I signed up for the new app with just "Jeff Ramp" so I suppose I screwed the pooch on that one. Ugh. I'll try calling the Ticket Office after things settle down for a while. First home game is still over three weeks away.
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Tickets
Aug 17, 2021 19:18:03 GMT -8
Post by atownbeaver on Aug 17, 2021 19:18:03 GMT -8
Update.... I hung up after waiting on hold for 25 min without an answer. Great customer service. I just received two separate emails with game tickets and parking ticket links for each game. I click on the link, using my smartphone, and save the tickets to my wallet. No interaction with the app. I love the idea of the App! There was a time when I the tickets to the Baseball playoff game and we had to turn around and spend 40 min going to back to get them. No more forgetting. We just need to get the kinks worked out of the technology. Check your email accounts again is my suggestion. There is a work around to avoid the app. Sounds like your method of getting your tickets was different than atownbeaver's above. Sure hope I get an email with the tickets like you did cuz it sure ain't happening yet for me inside the app. I just realized that my original account with OSU is under the name "Jeffrey S. Ramp" and I signed up for the new app with just "Jeff Ramp" so I suppose I screwed the pooch on that one. Ugh. I'll try calling the Ticket Office after things settle down for a while. First home game is still over three weeks away. I also got an email about it. but I just checked the app after getting the email to see what was up. I have to wonder if people out there are checking their trash/spam folders? I wonder if those emails are getting hung up there.
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Tickets
Aug 18, 2021 15:07:43 GMT -8
Post by vhalum92 on Aug 18, 2021 15:07:43 GMT -8
Update.... I hung up after waiting on hold for 25 min without an answer. Great customer service. I just received two separate emails with game tickets and parking ticket links for each game. I click on the link, using my smartphone, and save the tickets to my wallet. No interaction with the app. I love the idea of the App! There was a time when I the tickets to the Baseball playoff game and we had to turn around and spend 40 min going to back to get them. No more forgetting. We just need to get the kinks worked out of the technology. Check your email accounts again is my suggestion. There is a work around to avoid the app. Sounds like your method of getting your tickets was different than atownbeaver's above. Sure hope I get an email with the tickets like you did cuz it sure ain't happening yet for me inside the app. I just realized that my original account with OSU is under the name "Jeffrey S. Ramp" and I signed up for the new app with just "Jeff Ramp" so I suppose I screwed the pooch on that one. Ugh. I'll try calling the Ticket Office after things settle down for a while. First home game is still over three weeks away. The explanation I received is you create a "separate" account with the app and then link your Beaver Athletic/Ticket account.
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Tickets
Aug 18, 2021 19:49:16 GMT -8
Post by jefframp on Aug 18, 2021 19:49:16 GMT -8
Just got a message from the ticket office and was told that folks with an Android are having problems and they are working to fix this.
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Post by TheGlove on Aug 19, 2021 22:14:00 GMT -8
My tickets are sitting securely in my Apple Wallet.
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Tickets
Aug 20, 2021 5:29:20 GMT -8
Post by jefframp on Aug 20, 2021 5:29:20 GMT -8
My tickets are sitting securely in my Apple Wallet. Question for you: Have you attempted to transfer or sell your tickets? I finally got to see my ticket location and parking pass location but I am unable to sell or transfer either of these as the note says they may not be available to me until 48 hours before the game. WTF? BTW, for those of you having trouble using an Android phone: I had to use a Chrome browser app to finally be able to even see the screen that says I may have to wait until 48 hours before game time. Just an FYI from the hassles I have experienced.
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Tickets
Aug 20, 2021 5:34:20 GMT -8
via mobile
Post by TheGlove on Aug 20, 2021 5:34:20 GMT -8
My tickets are sitting securely in my Apple Wallet. Question for you: Have you attempted to transfer or sell your tickets? I finally got to see my ticket location and parking pass location but I am unable to sell or transfer either of these as the note says they may not be available to me until 48 hours before the game. WTF? I have the option to sell them via the app thru stub hub.
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Tickets
Aug 20, 2021 5:52:59 GMT -8
via mobile
Post by TheGlove on Aug 20, 2021 5:52:59 GMT -8
My tickets are sitting securely in my Apple Wallet. Question for you: Have you attempted to transfer or sell your tickets? I finally got to see my ticket location and parking pass location but I am unable to sell or transfer either of these as the note says they may not be available to me until 48 hours before the game. WTF? BTW, for those of you having trouble using an Android phone: I had to use a Chrome browser app to finally be able to even see the screen that says I may have to wait until 48 hours before game time. Just an FYI from the hassles I have experienced. Seems like another reason to have an iPhone. 😎 I use the chrome browser on my mobile.
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