Dish and P12 on line..

I started the discussion in Bernice's place as the issue came up last night trying to steam the game, but thought I would restart it here..

This message occurs:
Your DISH TV package doesn’t include this content. Please contact DISH to request access.

Several of us 'chatted' with reps last night during the UW game and got no answers.  I called Dish today and they helped to try and diagnose..to no avail (the CSR actually seemed to try however).

Questions for you with Dish and P-12 package:

1)Go to Pac-12.com/Live and click the "Sign in" button.  Does it do any thing?  On my Mac with both Safari and Firefox, nothing happens.

2)Take a look at the links to the games currently available.  
3)Do they have a little lock icon on them?  This seems to indicate the game requires paid access (which we should have with Dish).  
4)Click one of those links. Don't select one without the lock, I think those are free content.
5)Does in ask you to choose your provider?  
6)Select Dish and logon with your dish credentials.
7)Do you then get the 'not authorized' message?


If you get the same issue I had with the "Sign in" button (step 1), my suspicion the problem is we aren't getting proper logon to P12 site, thus the error, even though we seem to get access (steps 5 and 6)

BTW CSR said they would send the issue to engineering but it likely will take a couple days to fix. We should have the access..